Fixing Broken Games when It Won't Start & Backup/Restore Saves Clearing your cache can prevent gameplay issues and help when the Sims 4 game won't start. Sometimes things go wrong with a cache file, particularly after a new patch is released for The Sims 4.

Why Won T Sims 4 Load

Comments

Sims 4 Mac Saved Game Won't Load Windows 10

• edited December 2015

  Here's the best thing to do. Move your Current Sims 4 folder to your desktop. Don't worry, your saved games should be save and if you want to you can rename this folder to something else (Like Sims 4 Backup). Next restart the game and allow it to generate a new Sims 4 folder. Start a new game and play for a little bit to just make sure the game is working. Then once you have established everything is ok, move your Mods and CC and your saved games (Saves folder) from the Backup folder into the new Sims 4 in Documents and start your game again. Everything should be there.

  Second Star to the Right and Straight on 'til Morning.
• I tried this and it didn't work is there another thing I can do to get my saved games back?
  It all deleted when I downloaded City Living?
• > @AnnabelDiamond said:
  > I tried this and it didn't work is there another thing I can do to get my saved games back?
  > It all deleted when I downloaded City Living?
  >
  I had the same problem after crash. This tutorial helped me https://help.ea.com/en-us/help/the-sims/the-sims-4/how-to-restore-a-previous-saved-game-in-the-sims-4/